Warranty Period

This Warranty covers all KMY-supplied enclosures and components for one year from date of receipt and provides a basic return-to-factory warranty.

Defective Component Exchange Process

Should a KMY component (enclosure, host computer or peripheral) fail to perform properly at any time within the warranty period, the customer should remove the component and ship it, at the customer's expense, to the KMY Headquarter address below:

    SHENZHEN KAIMINGYANG TECHNOLOGY CO., LTD
    Room 1803, East Wing, TianAn Hi-Tech Plaza, Phase 2
    TianAn Cyber Park, Futian District, ShenZhen, P. R. China. 518040
 
Replacement parts or products will be furnished on an exchange basis only, accompanied by a valid Purchase Order for the replacement component. When the replaced component arrives at KMY, the Purchase Order will be Voided. Those components or items not returned to KMY will be due and payable against the valid purchase order.

KMY will repair or replace the component and return it to the customer at KMY's expense within 10 business days of receipt.

Replaced components and/or products will become the property of KMY.

The customer is responsible for re-installing the repaired component.

KMY invites the customer’s technicians and engineers to KMY’s factory and offers Free of Charge Training on installation and basic maintenance.

Disclaimer

No warranty is expressed or implied for products damaged by accident, abuse, misuse, natural or personal disaster, or unauthorized modification.

All warranties for product, expressed or implied, including merchantability and fitness for a purpose, are limited to a one year duration from date of shipment; no warranties, expressed or implied, will apply after that period. If product does not perform as warranted herein, the owner's sole remedy shall be repair or replacement.